Support & Downloads

Q & A

　

　　

　
　
E-mail Us:

Please contact our support team at info@sunwaytek.com .

　 Phone:
You are welcome to call us at (86) 0755 84717771 during regular business hours, 8 a.m to 6 p.m Hong Kong Time, Monday through Friday.

　　

Driver and Software Download

Driver & Software:

   Driver for Windows 98 (for SUNWAYTEK series)
   UFDUtility    (for SUNWAYTEK series)

    (for Other series) coming...

　

3rd Party Software:

     ATTO Disk Benchmark (for Transfer Rate Test)
　

Q: What is a USB flash drive?
A: Flash Drive uses flash memory to function as a portable hard drive, allowing you to store and transport any kind of computer file on a very small device through USB ports. They can hold incredibly large amounts of data and are small enough -- about the size of a pack of gum -- to slip easily into your pocket, on your key chain, or around your neck on a lanyard.

Q: How do I use a Flash Drive?
A: Just plug your Flash Drive into a USB port on your computer and drag the files you want to take with you into the folder that appears in "My Computer" or on your desktop. Your files are quickly copied over to your Flash Drive. To transfer the items on your USB flash drive onto another computer, simply plug your Flash Drive into the new computer, open the folder that appears on your screen, and drag the desired files onto a folder on the destination computer.

Q: Will my Flash Drive work with any computer?
A: Flash Drives are based on the USB standard and operate with all PCs (Macs too!) and devices with a USB port and running Windows ME or later (USB drivers are also available for Windows 98, Windows 98 SE and Windows NT) or Mac OS 8.6 or later. Virtually every personal computer manufactured in the past 10 years is equipped with USB ports, and nowadays it is common to find systems with as many as eight separate USB ports.

Q: What are the advantages of using a Flash Drive instead of an external hard drive?
A: Roughly the size of a pack of gum, Flash Drives are far smaller than external hard drives, offering users unrivalled portability. Additionally, Flash Drives utilize flash memory-technology that includes no moving parts whatsoever unlike traditional hard drives-so risk of damage from rough handling and accidental drops is greatly reduced. Flash Drives are also more convenient because they do not require any of the configuration and setup associated with typical external hard drives.

Submit your questions to info@sunwaytek.com, we'll be here for help.